McDonald's, the leading fast food franchiser, has set the tone for all
other fast food restaurants competing in the industry. Everything from
their supplier relationship management to order fulfillment, they expect
the best and will settle with nothing but the best.
After interviewing
the franchise manager, as a group we learned what goes on behind the
scenes of your not so typical McDonald's setting. All aspects of the
restaurant have been truncated when compared to most McDonald's. The way
the business was able to adapt to the limited storage space for their
inventory, and smaller kitchen says a lot about their management team.
Not to say there isn't room for improvement, but they manage to do the
job well and it is only getting better.
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